INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I reach Zekra customer service in the UAE?
You can contact us via email at info@zekra.me or call our customer service team at +971 50 256 2861 . Alternatively, you can fill out the contact form on our website, and we will get back to you promptly.
What are your operating hours for customer support?
Monday till Friday from 9am till 6 pm
Can I track the status of my order online?
Yes, you can track your order by logging into your account on our website. Navigate to the "My Orders" section to view the latest status and details of your purchase.
Do you offer international shipping within the GCC region?
Yes, we ship to all GCC countries, including Saudi Arabia, Qatar, Bahrain, Oman, and Kuwait. Shipping rates and delivery times may vary depending on the destination.
How soon can I expect a response to my inquiry?
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, we recommend reaching us by phone during our working hours.
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